ALLOCATION OF ROOMS.
Our first priority is the provision of accommodation for relatives of those who are critically ill. If you know that a room is required in advance, please contact the accommodation office on 0121 627 25950121 627 2595 and a note will be made of your request. Unfortunately this is not a guarantee of a room.
You are advised to get in touch with us on the day that you are due to arrive or as soon as possible after your arrival in hospital for confirmation of availability.
Patients are not allowed to stay in the relatives wing, although under certain circumstances and providing a room is available, outpatients from long distances may be accommodated over night.
Unfortunately the facilities are inappropriate for children and we are not able to accommodate them.
There are currently 21 rooms available for relatives. There are shared kitchen, bathroom and lounge facilities, there are laundry facilities at Nuffield House these are operated by tokens which can be purchased from the Accommodation Manager.
Daily car-parking fees are charged although it may be cheaper for you to purchase a weekly pass when you arrive.
The local railway station is Birmingham University station and this is only 5 minutes walk from Nuffield House A number of public buses stop on site, which include the 21 and 44.
Harbourne is a busy little shopping centre close by where most items you need will be available. You can reach this by a 10 minute walk or by bus.
Whilst your relatives is an inpatient at the Queen Elizabeth Hospital, we will make every effort to provide accommodation for you, to enable you to be close at hand. Unfortunately, we have a limited number of rooms and cannot guarantee the provision of a room for everyone who requests one.
Because accommodation is limited, we have to restrict the provision to two relatives’ rooms per patient. However, in special circumstances, or if we have more rooms available, we may be able to accommodate other family members on a temporary basis.
It is also possible to give you information about local hotels and guesthouses. Please ask the Accommodation Manager for further details.
Department of health regulations mean that we have to levy a charge for the use of our accommodation. At present, the cost of this accommodation is £26.00 per night for single stay and £36.00 per night for twin stay. Prices are reviewed every April. Payment should be made to the Accommodation Manager either in the form of cash or cheque (made payable to University Hospital Birmingham NHS Trust).
These facilities and prices may change, please confirm to check latest operations and cost.
For more information please see http://www.uhb.nhs.uk/relatives-wing.htm
The Accommodation Manager for Nuffield House is Judith Bourne from Monday to Wednesday & Karen Roberts Thursday to Friday. It is helpful if you can see one of these ladies as soon as possible after arriving in order that she can show you the facilities, allocate your keys and help you with any problems or queries you might have.
The accommodation office is based in the Relatives Wing (second floor).
The hours of work are as follows:-
Monday 08.30 – 13.00 – 13.30 – 16.30
Tuesday 08.30 – 13.00 – 13.30 – 16.30
Wednesday 08.30 – 13.00 – 13.30 – 16.00
Thursday 08.30 – 13.00 – 13.30 – 16.30
Friday 08.30 – 13.00 – 13.30 – 16.30
If you have any queries outside these hours, please contact the Hotel Services Department or the ward staff.
SHOPS. OLD QE HOSPITAL
Main Hospital West Entrance W.H SMITH (limited goods) 8am to 3pm
Nuffield House Basement 8am to 7pm
RESTAURANTS AND CAFES
The Cellar Restaurant Nuffield House Open Weekdays Only 7.30am to 2.45 pm
The clock tower Ground floor OLD QE Hospital
SHOPS. NEW Q E HOSPITAL. W H SMITHS (full service) Costa Coffee, Plaza Restaurant 7.30am to 8.00pm serving full hot meals, small café serving tea, coffee, light refreshments. Two ATM Machines near reception
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